The secure cloud system BDrive was being investigated with users to conceptualize further developments. It is supposed to allow companies a secure storage of sensitive data online. Employees from Innovations, Sales, Product & Solution Definition, Information Technology, Digital Organisation, Finance & Insurance shared their experiences in their data exchange systems. The needs of the employees helped to develop extra features and to redesign the graphical user interface elements of the cloud system. Furthermore, process improvements and visions for further developments were generated based on the users’ requirements.