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The Design Research Lab is a network of people, organisations, and non-human agents engaged at the intersection of technologies, materials, and social practices. Our aim is to design socially and ecologically sustainable tools, spaces, and knowledge that support people’s participation in a digital society – based on common principles of inclusiveness and respect for the planet. This puts the basic democratic right to take part in the digital sphere into practice. We start our research from individual lifeworlds and the needs of minoritized groups, beyond consumer majorities.
We are an interdisciplinary team of designers, researchers, tech-enthusiasts and critical thinkers from Berlin University of the Arts, German Research Center for Artificial Intelligence (DFKI), Weizenbaum Institute for the Networked Society, as well as Einsteincenter Digital Future (ECDF).
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The project Emotion-based trustful Interface and Interaction Design is a cooperation of the Bundesdruckerei GmbH and the DFKI Berlin. E-Government is being used as an example to explore the requirements of citizens for a digital platform that offers citizen services. The interface especially considers the emotional state such as feeling overwhelmed and insecure while interacting with the platform or joyful and released.
Especially in the debate of cyber security, an interface design that is transparent and easy to understand is a political and highly relevant approach for empowering citizens in their digital literacy. In regard to the research phases, there was an interactive workshop with citizens which was followed by an iterative design process of interfaces. The emphasis on the wellbeing and emotional state of the participants shaped the design process. The result is a recommendation for an eGovernment platform that is socially accepted and consists of classical interfaces for both smartphones and laptops.